A major manufacturer of power generation systems and equipment was experiencing productivity and throughput issues that jeopardized delivery on five major power plant rebuild projects. Failure to deliver on time would result in hundreds of thousands of dollars in penalties. With five projects being produced simultaneously, shop floor scheduling became extremely difficult Continue reading
Month: January 2011
Business Process Redesign Results in 50% Reduction in Time to Resolve Critical Incidents at National Bank
A national bank was having difficulty resolving in timely manner critical incidents in its database, application, and hardware systems. These incidents not only had a financial cost, but customer satisfaction was also negatively impacted when the outages delayed or denied customer access to the bank’s services. The client initially focused their improvement efforts on Continue reading
Changeover Reduction in Metal Stamping Operation
A metal stamping operation was experiencing high downtime and late deliveries due to an increase in the number of die changeovers driven by variable customer demand. The client decided to hold an improvement event focused on reducing the length of time on changeovers. At the start of the event the average changeover time on the largest press in the shop was 94 minutes. During the event the current state Continue reading